Terms & Conditions for Unburden
Last Updated: January 2025
IMPORTANT: Please read these Terms & Conditions carefully before using the Unburden mobile application. By downloading, installing, or using the app, you agree to be bound by these terms.
1. Acceptance of Terms
By accessing or using the Unburden mobile application ("App"), you agree to be bound by these Terms & Conditions ("Terms"). If you do not agree to these Terms, do not use the App.
2. Description of Service
Unburden is a trauma-informed mental health and financial wellness application that provides:
- Daily check-ins and mood tracking
- AI-powered conversations and support
- Spending tracking and financial insights
- Progress tracking and community features
- Crisis detection and resource provision
3. Eligibility
- You must be at least 18 years old to use this App
- You must have the legal capacity to enter into these Terms
- You must not be prohibited from using the App under applicable laws
4. User Accounts
4.1 Account Creation
- You must provide accurate and complete information when creating an account
- You are responsible for maintaining the confidentiality of your account credentials
- You are responsible for all activities that occur under your account
4.2 Account Termination
- You may delete your account at any time through the App settings
- We may terminate or suspend your account for violations of these Terms
- Account termination will result in permanent deletion of all associated data
5. Acceptable Use
5.1 Prohibited Activities
You agree NOT to:
- Use the App for any illegal or unauthorized purpose
- Violate any applicable laws or regulations
- Harass, abuse, or harm other users
- Post inappropriate, offensive, or harmful content
- Attempt to gain unauthorized access to the App or its systems
- Interfere with or disrupt the App's functionality
- Use automated systems to access the App
- Reverse engineer, decompile, or disassemble the App
- Share your account credentials with others
5.2 Community Guidelines
- Be kind and supportive to other users
- Respect the anonymous nature of the community
- Do not share personal identifying information
- Report inappropriate content or behavior
6. Medical Disclaimer
IMPORTANT MEDICAL DISCLAIMER:
- Unburden is NOT a substitute for professional medical, mental health, or financial advice
- The App does not provide medical diagnosis, treatment, or therapy
- AI responses are for support purposes only and should not be considered medical advice
- Always consult qualified healthcare professionals for medical concerns
- In case of emergency, call 911 or your local emergency services
- For crisis support, call 988 (US) or visit 988lifeline.org
7. Financial Disclaimer
FINANCIAL DISCLAIMER:
- Unburden is NOT a substitute for professional financial advice
- The App does not provide investment, tax, or legal advice
- Spending insights are for educational purposes only
- Always consult qualified financial professionals for financial decisions
- We are not responsible for any financial losses or decisions made based on App content
8. Intellectual Property
8.1 Our Rights
- The App and its content are owned by Unburden and protected by intellectual property laws
- You may not copy, modify, distribute, or create derivative works without permission
- All trademarks, logos, and service marks are our property
8.2 Your Content
- You retain ownership of content you create in the App
- You grant us a license to use your content to provide the service
- You represent that you have the right to share any content you post
9. Privacy and Data
- Your privacy is important to us. Please review our Privacy Policy
- We collect and process data as described in our Privacy Policy
- You consent to our data practices as outlined in the Privacy Policy
- We implement appropriate security measures to protect your data
10. Disclaimers and Limitations
10.1 Service Availability
- The App is provided "as is" and "as available"
- We do not guarantee uninterrupted or error-free service
- We may modify, suspend, or discontinue the App at any time
10.2 Limitation of Liability
- To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages
- Our total liability shall not exceed the amount you paid for the App (if any)
- We are not liable for any damages arising from your use of the App
10.3 No Warranties
- We disclaim all warranties, express or implied
- We do not warrant that the App will meet your requirements
- We do not warrant that the App will be error-free or secure
11. Indemnification
You agree to indemnify and hold harmless Unburden, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:
- Your use of the App
- Your violation of these Terms
- Your violation of any third-party rights
- Any content you post or share
12. Third-Party Services
- The App may integrate with third-party services (Google, Apple, Supabase, OpenAI)
- These services have their own terms and privacy policies
- We are not responsible for third-party service availability or content
- Your use of third-party services is subject to their respective terms
13. Termination
- These Terms remain in effect until terminated
- You may terminate by deleting your account and discontinuing use
- We may terminate your access for violations of these Terms
- Upon termination, your right to use the App ceases immediately
14. Governing Law and Disputes
- These Terms are governed by the laws of the United States
- Any disputes shall be resolved in the courts of the United States
- You agree to submit to the jurisdiction of these courts
- If any provision is found unenforceable, the remaining provisions remain in effect
15. Changes to Terms
- We may update these Terms from time to time
- We will notify you of significant changes through the App
- Continued use after changes constitutes acceptance
- You should review these Terms periodically
16. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.
17. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Unburden regarding the use of the App.